Frequently Asked Questions
Everything you need to know about our gourmet cupcakes and nationwide shipping.
How do I store my cupcakes once they arrive?
Our cupcakes are best enjoyed at room temperature. We recommend storing them in their original packaging in a cool, dry place. Do not refrigerate them, as this will dry out the cake, but you may freeze them in an airtight container for up to one week.
Do you offer nationwide shipping?
Yes, we ship our cupcakes across the continental United States via UPS. To ensure maximum freshness, we use specialized packaging and overnight or two-day shipping methods depending on your location.
Are there gluten-free or vegan options available?
We offer a rotating selection of gluten-free and vegan flavors every day. Please check our daily menu online to see which specialty flavors are currently available for order or pickup.
Can I place a custom order for a special event?
Absolutely! We specialize in custom cupcakes for weddings, birthdays, and corporate events. You can choose custom colors, logos, or decorations by contacting our events team at least 48 hours in advance.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or you are unsatisfied with the quality, please contact our customer service team within 24 hours for a resolution.
Do your cupcakes contain nuts?
While we offer many nut-free flavors, all of our cupcakes are baked in a facility that processes peanuts and tree nuts. We recommend that customers with severe allergies exercise caution.